Wisewood Post Office

Reviews

• LL

  Li Laz

  Mar 26, 2026
  1.0
  Served by Tracey today: I left wondering if I’d done something personally offensive by existing. I’ve genuinely had warmer interactions with self check out tills.
• DC

  David Cook

  Jan 14, 2026
  5.0
  Absolutely fantastic amenity for the community. Having a post office which is open outside normal office hours is such a benefit and also a novelty! Really helpful staff who work like carthorses also running the Morrisons.
• AJ

  Anna James

  Dec 5, 2025
  5.0
  Amazed at the poor reviews for this post office as I always get great service! The staff are always lovely and it’s great as it has longer opening hours. I think there may be confusion over the actual Post Office counter times v’s the shop opening times but who expects to be posting things at 9pm at night! Easy to park too which is a bonus So sorry that the staff there seem to be subject to poor reviews - I can only suggest perhaps and off day Just be kind - they often work long hours and clearly have some grumpy customers!
• TP

  The Puppeteer

  Nov 27, 2025
  1.0
  Disgusting attitude. Unhelpful staff. Closed earlier than 9pm as they told me when I asked at 8.45pm, and argued about taking my parcel before 9pm when I came back. Stating they have to cash up b4 9 to close at 9. No if you close at 9 thats when a customer expects to be able to use the service till. So he stood there and argued with me from 8:57 till 10:03pm when they could have taken my package when I arrived and been done b4 9pm. ''Got a problem, take it up with the manager''. It then turned out it should have actually closed at 10pm! So was closing 1h 3m early. A little service isn't hard. Sadly the service here has been terrible too many times, and the post office does nothing about it and is accountable to noone, just look at their review score. Avoid.
• KL

  Kevin Lowe

  Oct 25, 2025
  1.0
  So I wanted to return a parcel I ordered incorrectly.I paid & got my QR code ! I looked which post office was nearest to where I live and the opening times! This was available for me to see as I got my QR code! I saw that the post office on Rural lane was the nearest & would be open at 6am .This post office is a franchise & part of the Morrisons shop premises ! I got there at 7.45 am Saturday 25th September!When entering the shop a pleasant young lady told me the post office counter isn’t open until 8am even though on the internet says 6AM ! I said ok & asked if I could leave the parcel & return after 8AM with my QR code which she agreed to! At 8.15 AM I returned & was greeted by a lady mid 50’s .The post office counter still had a sign up saying closed .She didn’t bother taking it down and still started processing my QR code round the side of it (very unprofessional).Once scanning my code she asked me to put my parcel on the counter ! I asked if sh’d like me to put it somewhere appropriate as it was 19kg to which her response was we only handle 5kg as it’s the policy of Morrisons ! Now why have I had to go through all this ? Why have I had no guidance on weights etc ? Why are the opening times inaccurate? And why did the grumpy cow expect me to know otherwise or so it felt! Very very poor! The. Women in question although obviously abiding by the rules which I have no problem with was obnoxious in my opinion .I ve seen her on other occasions spend ages talking rubbish with other customers whilst leaving other customers standing waiting for unacceptable amount of time ! She always looks stressed & acts like she’s the busiest woman on the planet ! Shes in competent ! Morrisons can do better & do the post office know this is happening ? I think not !!!

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